Frequently Asked Questions.
Are DScent perfumes long-lasting?
Yes. All DScent perfumes are created using premium fragrance oils designed to last 8–12 hours depending on skin type, environment, and use.
Are these original fragrances?
Absolutely. All DScent perfumes are uniquely crafted blends created exclusively for our brand.
Are your perfumes safe for all skin types?
Yes. Our perfumes are dermatologically safe and made with high-quality ingredients. However, if you have extremely sensitive skin or allergies, we recommend doing a patch test before full use.
How should I store my perfume?
To maintain quality:
- Keep it in a cool, dry place
- Avoid direct sunlight
- Do not store it in your car or near heat sources
What is the shelf life of DScent perfumes?
Typically 36 months from the date of manufacture when stored properly.
Do I need an account to place an order?
No, you can checkout as a guest.
Can I modify or cancel my order after placing it?
Yes, you can cancel or modify your order within 6 hours of purchase. After shipping, changes may not be possible.
How do I track my order?
Once your order is shipped, you will receive a:
- Tracking number
- Courier partner name
- Tracking link
I did not receive my order confirmation email. What should I do?
Please check your spam/junk folder. If not found, contact us at support@dscent.com
What do I do if I receive damaged or wrong items?
Contact us within 24 hours with photos.